ShipPrimus.com Privacy Policy

Welcome to ShipPrimus.com (“we,” “us,” or “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal and business data when you use our services.

1. Information We Collect

  • Information You Provide: When you register, book shipping, or contact us, we may collect details such as your name, company name, email address, phone number, billing information, and documents required to process shipments (e.g., invoices, power of attorney).
  • Usage Data: We automatically collect log data, such as your IP address, browser type, search queries, pages visited, and time spent, to help us analyze user behavior and maintain platform security.
  • Cookies & Tracking Technologies: We use cookies and similar technologies (pixels, device identifiers) to recognize you across sessions, personalize your experience, and gather analytics. You can manage cookies through your browser settings.
  • Third-Party Data: With your consent or as necessary to deliver our services, we may receive data from partners such as logistics providers, customs brokers, or credit agencies.

2. How We Use Your Information

We use your data to:

  • Provide and personalize our services—including account setup, shipment processing, and customer support.
  • Improve our offerings through analytics and trend analysis.
  • Communicate with you regarding service updates or policy changes.

3. Data Retention and Deletion

  • We will retain personal data only as long as necessary to fulfill our obligations—including legal and contractual purposes.
  • You may request deletion of your data by contacting us, and we’ll handle it in accordance with applicable laws.

4. Data Sharing and Security

  • Service Providers: We may share information with trusted third-party service providers (e.g., payment processors, analytics tools) to support our operations.
  • Safety & Compliance: In cases like legal compliance or fraud prevention, we may share information as required.
  • We implement industry-standard security measures to safeguard your data and ensure access is restricted to authorized personnel only.

5. Your Choices and Rights

  • Cookies: You can refuse or disable cookies via your browser, though this may impact certain features of our platform.
  • Opt-Out Rights: If applicable under your local privacy laws, you may have rights to access, correct, or delete your personal data.

6. Modifications to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you via our platform or email before they take effect. Continued use of the services indicates acceptance of the updated policy.

7. Contact Us

For privacy-related inquiries or to exercise your rights, please contact us at:

Email: support@shipprimus.com
Address: 777 Brickell Ave., Ste 500, Miami, FL 33131